yeah me too. ive never had an issue. i pay for the insurance. broken a SHIT LOAD of phones(as well as mirrors.....) and they replace it Right then and there(if they have it in stock) if not its over nighted to my house new phone call the #228 and im back up and running again.
Were does all this Customer service Sucks come from? guys you must be trying to be cheap and not pay for the insurance break your phone and what expect a free one??
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1998 Firebird:buncha parts thats used to make it go fast..... not so much anymore. 
BAAAAAA!!!!!!
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